Terms and Conditions

Introduction

  1. Thank you for reading these terms and conditions. We recommend you read them carefully before placing your order with us. These terms inform you who Notch are, how we will provide Goods to you, how you and Notch may change or end the contract, and importantly what to do should any problem arise and other important information. These constitute the terms and conditions on which we supply Goods to you (terms).
  2. Depending on whether you are a business or consumer, you will have differing rights within these terms. You are deemed a consumer if: you are an individual purchaser, buying Goods from us wholly or mainly for your personal use (not for use in any way connected with your trade, business, craft or profession).
  3. We will expressly state where a clause in these terms applies only to an end consumer or a business.
  4. If you are a business customer these terms represent the entire agreement between us in relation to your purchase. You fully acknowledge that you have not relied on any statement, promise, representation, assurance or warranty whatsoever; made or given by or on behalf of us which is not set out in these terms and that you shall have no claim for innocent or negligent misrepresentation or negligent misstatement based on any statement in this agreement.
  5. Any words that follow the terms including, include, in particular, for example or any similar expression shall be construed as illustrative and shall not limit the sense of the words, description, definition, phrase or term preceding those terms
  6. You may contact us by telephone at 020 3343 0283 or through contacting us online at www.wearenotch.co.uk or in writing at: Unit 2, Deptford Trading Estate, Blackhorse Road, London. SE8 5HY.

1. Definitions

1.1     The following terms will have the following meanings for the purposes of these terms & conditions:

‘Company’ or ‘us’ Notch being the registered wood flooring brand of We are Notch Limited incorporated in England and Wales, with company number 14079139  whose registered office is at Unit 2, Deptford Trading Estate, Blackhorse Road, London, SE8 5HY.

‘Contract’ any contract between Notch and you for the sale of Goods by Notch to you.

‘Delivery Point’ the place where delivery of the Goods is agreed to take place.

‘Due Date’ the month end following the month of invoice.

‘Goods’ any goods agreed in the Contract to be supplied to you Notch (including any part or parts of them).

‘you’ the party entering into Contract with Notch

2. Application of these Terms

2.1     The Contract shall be made on these terms to the exclusion of all other terms and conditions.

2.2     Acceptance of delivery of the Goods shall be deemed evidence of your acceptance of these terms.

2.3     The Contract may only be amended in writing and signed on behalf of the Company by a Director.

2.4     Each order or acceptance of a quotation for Goods by you shall be deemed to be an offer by you to buy Goods subject to these terms.

2.5     No order placed by the Buyer shall be deemed to be accepted by the Company until a written acknowledgement of order is issued by the Company , a deposit is paid by the Buyer in accordance with clause 15.3 of these terms or (if earlier) the Company delivers the Goods to the Buyer.

2.6     You shall ensure that the terms of your order and any applicable specifications are complete and accurate.

2.7     Any quotation is given on the basis that no Contract shall come into existence until the Company despatches a written acknowledgement of order. Any quotation is valid for a period of 30 days only from its date, provided that the Company has not previously withdrawn it.

3. Description of Goods

3.1     The quantity and description of the Goods shall be as set out in the quotation from Notch or the acknowledgement of order.

3.2     Owing to the fact that a number of the Goods sold by Notch are natural wood products, there is a natural variance as to how the Goods will look and feel. All samples, drawings, descriptive matter, specifications and advertising issued by Notch (including any samples exhibited at trade events) and any descriptions or illustrations contained in the Company’s literature or brochures are issued or published for the sole purpose of giving an approximate idea of the Goods described in them. They shall not form part of the Contract and this is not a sale by sample.

3.3     The packaging of the Goods may vary from that shown in images in our brochure and on our website.

3.4     If we are making the product to measurements or specification that you have given us, you are responsible for ensuring that these measurements are correct.

4. Changes and variations to the Goods

4.1     We may change the Goods or halt delivery of the Goods:

4.1.1    to reflect changes in relevant laws and regulatory requirements; and

4.1.2   to implement minor technical adjustments and improvements, for example addressing security or health and safety issues. These changes will not affect your use of the Goods.

5. Delivery of Goods

5.1     Notch will use reasonable endeavours to deliver the Goods to you on the date agreed.

5.2     The costs of delivery will be notified to you before you enter into the Contract.

5.3     Any dates specified by Notch for delivery of the Goods are intended to be an estimate and time for delivery shall not be made of the essence by notice. If no dates are so specified, delivery shall be within a reasonable time.

5.4     If you have requested that Goods are delivered within a certain time or on a particular date Notch shall not be liable for late delivery and time for delivery is not of the essence. If you paid an additional delivery charge in relation to such a delivery, Notch’s maximum liability in relation to the non-delivery of those Goods shall be the price that you have paid in relation to the delivery of the Goods, and the Company shall not be liable for any other direct, indirect or consequential loss as set out in condition 5.3.

5.5     If Notch is unable for any reason to fulfil any delivery on the specified date, we shall not be deemed to be in breach of this Contract and Notch shall not be liable for any direct, indirect or consequential loss (all three of which terms include, without limitation, pure economic loss, loss of profits, loss of business, depletion of goodwill and similar loss), costs, damages, charges or expenses caused directly or indirectly by any delay in the delivery of the Goods (even if caused by the Company’s negligence).

5.6     If you fail to accept delivery of any of the Goods when they are delivered, or Notch is unable to deliver the Goods on time because you have not provided appropriate instructions, documents, licences or authorisations:

5.6.1   risk in the Goods shall pass to you (including for loss or damage caused by the Company’s negligence);

5.6.2   the Goods shall be deemed to have been delivered; and

5.6.3   Notch may store the Goods until delivery, whereupon you shall be liable for all related costs and expenses (including, without limitation, storage and insurance).

5.7     Each instalment shall be a separate Contract and no cancellation or termination of any one Contract relating to an instalment shall entitle you to repudiate or cancel any other Contract or instalment.

5.8     If you are purchasing the Goods as a business, any claims that the Goods have been delivered damaged or not of the correct quantity or do not comply with their description must be notified to Notch within 24 hours accompanied by a signed delivery note and photographic evidence. Failure to inspect material upon receipt and provide signed delivery notes will result in non-acceptance of the claim and non- replacement of lost or damaged Goods

5.9     If you are purchasing the Goods as a business, delivery will be made only to a commercial business address.

5.10   You will provide, at your own expense at the Delivery Point, adequate and appropriate equipment and manual labour for off-loading the Goods.

5.11   If our supply of the Goods is delayed by an event outside our control then Notch will contact you as soon as possible to let you know and we will take steps to minimise the effect of the delay.

6. Non-delivery of Goods

6.1     The quantity of any consignment of Goods as recorded by Notch upon despatch from the our place of business shall be conclusive evidence of the quantity received by the on delivery unless you can provide conclusive evidence proving the contrary.

6.2     Where you are purchasing the Goods as a business, the Company shall not be liable for any non-delivery of Goods (even if caused by the Company’s negligence) unless you give written notice to the Company of the non-delivery within 48 hours of the date when the Goods would in the ordinary course of events have been received.

7. Risk and title

7.1     The Goods are at your risk from the time of delivery if the Goods are delivered to your premises. If Goods are to be delivered to an address nominated by you, or the delivery of Goods takes place at the Notch’s premises the risk will pass to you at the time they are loaded onto a vehicle for transport from Notch’s premises.

7.2     Ownership of the Goods shall not pass to you until Notch has received in full (in cash or cleared funds) all the sums due to us in respect of:

7.2.1    the Goods; and

7.2.2   all other sums which are or which become due to Notch from you on any account.

7.3     Until you take ownership of the Goods, you shall:

7.3.1    hold the Goods on a fiduciary basis as the Company’s bailiee;

7.3.2    store the Goods (at no cost to the Notch) separately from all other Goods in such a way that they remain readily identifiable as Notch’s property;

7.3.3    not destroy, deface or obscure any identifying mark or packaging on or relating to the Goods; and

7.3.4    maintain the Goods in satisfactory condition and keep them insured on the Company’s behalf for their full price against all risks to the reasonable satisfaction of the Company. On request you shall produce the policy of insurance to the Company.

7.4     You may resell the Goods before taking ownership rights solely on the following conditions:

7.4.1    any sale shall be effected in the ordinary course of your business at full market value; and

7.4.2    any such sale shall be a sale of the Company’s property on your own behalf and you shall deal as principal when making such a sale.

7.5     Your right to possession of the Goods shall terminate immediately if:

7.5.1    you have a bankruptcy order made against you, or
you make an arrangement or composition with creditors, or otherwise take the benefit of any statutory provision for the time being in force for the relief of insolvent debtors, or (being a body corporate) convene a meeting of creditors (whether formal or informal), or enter into liquidation (whether voluntary or compulsory) except a solvent voluntary liquidation for the purpose only of reconstruction or amalgamation, or have a receiver and/or manager, administrator or administrative receiver appointed of your undertaking or any part thereof, or documents are filed with the court for the appointment of an administrator of you or notice of intention to appoint an administrator is given by you or your directors or by a qualifying floating charge holder (as defined in paragraph 14 of Schedule B1 to the Insolvency Act 1986), or a resolution is passed or a petition presented to any court for your winding up or for the granting of an administration order in respect of you, or any proceedings are commenced relating to your insolvency or possible insolvency; or

7.5.2     you suffer or allow any execution, whether legal or equitable, to be levied on your property or obtained against you, or fail to observe or perform any of your obligations under the Contract or any other contract between you and Notch, or are unable to pay your debts within the meaning of section 123 of the Insolvency Act 1986 or cease to trade; or

7.5.3    encumber or in any way charge any of the Goods.

7.6     You agree to notify the Company within five days if any of the events set out in Condition 7.5 take place.

7.7     You shall be entitled to recover payment for the Goods notwithstanding that ownership of any of the Goods has not passed from the Company.

7.8     You grant the Company, its agents and employees an irrevocable licence at any time to enter any premises where the Goods are or may be stored in order to inspect them, or, where your right to possession has terminated, to recover them.

7.9     Where Notch is unable to determine whether any Goods are the goods in respect of which your right to possession has terminated, you shall be deemed to have sold all Goods of the kind sold by the Company to the Buyer in the order in which they were invoiced to the Buyer.

7.10    On termination of the Contract, howsoever caused, the Company’s rights contained in this clause shall remain in effect.

7.11    We shall not be responsible for installing the Goods and shall have no liability to you for any damage to the Goods or any other property, person or otherwise caused during the installation of the products.

7.12    You shall be responsible for ensuring that the Goods are fully and properly maintained, including but not limited to:

(a) the implementation of a proper maintenance schedule in accordance with the British Standard Institute Code of Practice for Installation of Flooring of Wood and Wood based panels (BS8201:2011) as amended from time to time; and

(b) by ensuring that the Goods are maintained at the appropriate humidity level.

8. Your right to end the contract

8.1     Your rights when you end the Contract will depend on the Goods, whether they are defective, how we are performing and when you decide to end the Contract:

8.1.1    If the Goods are faulty or inaccurately described, you may have a legal right to end the Contract (or to get the Goods repaired or replaced or to get some or all of your money back), see clause 9 if you are a consumer and clause 11 if you are a business;

8.1.2    If you want to end the Contract because of something we have done or have told you we are going to do, see condition 8.2; and

8.1.3    If you are a consumer and have changed your mind about Goods, see condition 8.3. You may be able to get a refund if you are within the cooling-off period, but this may be subject to deductions and you will have to pay the costs of return of any Goods.

8.2     If you end the Contract for a reason set out at 8.2.1 to 8.2.5 below, the Contract will end immediately and we will refund you in full for any Goods which have not been provided. The reasons are:

8.2.1    we have told you about an upcoming change to the Goods or these terms which you do not agree to;

8.2.2    we have told you about an error in the price or description of the Goods and you do not wish to proceed;

8.2.3    there is a risk that supply of the Goods may be significantly delayed because of events outside our control;

8.2.4    we have suspended supply of the Goods for technical reasons, or notify you that we are going to suspend them for technical reasons, in each case for a period of more than 30 days; or

8.2.5    you have a legal right to end the Contract because of something we have done wrong.

8.3     If you are purchasing the Goods as a consumer, for most off-premises (e.g. at trade events) or online Contracts to purchase Goods you have a legal right to change your mind within 14 days and receive a refund. These rights, under the Consumer Contracts Regulations 2013, are explained in more detail in these terms.

8.4     When consumers do not have a right to change their minds. Your right as a consumer to change your mind does not apply in respect of any products which become mixed inseparably with other items after their delivery or which are made to the consumer’s specifications or are clearly personalised. For the avoidance of doubt, once any flooring is installed it will have become mixed inseparably, and so you will no longer have a right to change your mind.

9. Defective Goods and consumer rights

9.1     If you are a consumer we are under a legal duty to supply Goods that are in conformity with this Contract. See the points below for a summary of your key legal rights in relation to the Goods. Nothing in these terms will affect your legal rights.

9.2     The Consumer Rights Act 2015 says goods must be as described, fit for purpose and of satisfactory quality. During the expected lifespan of your product your legal rights entitle you to the following:

9.2.1    up to 30 days: if your goods are faulty, then you can get an immediate refund;

9.2.2    up to six months: if your goods can’t be repaired or replaced, then you’re entitled to a full refund, in most cases; and

9.2.3    up to six years: if your goods do not last a reasonable length of time you may be entitled to some money back

9.3     If you wish to exercise your legal rights to reject Goods under this clause 9, you must either return them in person to where you bought them, post them back to us or (if they are not suitable for posting) allow us to collect them from you. We will pay the costs of postage or collection.

9.4     All claims for rectification or replacement will be rejected if, on inspection, the Goods have not been fitted correctly or the recommended site conditions have not been followed or met.

9.5     We shall, upon inspection and at your request attempt to repair or replace any defective product. If this attempt fails or the replacement also turns out to be defective you may be entitled to a refund. Please note that should you accept the repair and/or rectification works then no other form of compensation will be payable and any claims for such are likely to be defended.

10. Defective Goods, your business rights

10.1     This clause applies if you are purchasing the goods as a business.

If you are a business customer we warrant that on delivery, and for a period of 12 months from the date of delivery (warranty period), any Goods which are Goods shall:

(a) conform in all material respects with their description and any relevant specification;

(b)  be free from material defects in design, material and workmanship; be of satisfactory quality (within the meaning of the Sale of Goods Act 1979); and be fit for any purpose held out by us.

10.2     subject to condition 10.3, if:

10.2.1    you give us notice In writing during the warranty period and within a reasonable time of discovery that any Goods do not comply with the warranty set out in condition 10.1

10.2.2    we are given a reasonable opportunity of examining such product; and 

10.2.3    you return such product to us at our cost, we shall, at our option, repair or replace the defective product, or refund the price of the defective product in full.

10.3     We will not be liable for a products failure to comply with the warranty in condition 10.1 if:

10.3.1    you make any further use of such product (including continued installation of the wood flooring) after giving notice in accordance with condition 10.2

10.3.2    the defect arises because you failed to follow our oral or written instructions as to the storage, installation, commissioning, use or maintenance of the product or (if there are none) good trade practice;

10.3.3    the defect arises as a result of Notch following any drawing, design or specification supplied by the customer;

10.3.4    you alter or repair the product without our written consent; or 

10.3.5    the defect arises as a result of fair wear and tear, wilful damage, negligence, or abnormal working conditions.

Except as provided in the clause 10.1, we shall have no liability to you in respect of a product’s failure to comply with the warranty set out in clause 10.2.

10.4     These terms shall apply to any repaired or replacement Goods supplied by Notch.

11. How to end the Contract

11.1     This clause 11 applies where you have a right to end your Contract with us pursuant to one of the reasons set out in clause 8.1. To end your Contract with us, please let us know by reaching out to us directly.

11.2     If you end the Contract for any reason after Goods have been dispatched, or if you have received them, you must return them to us. You must either return the Goods in person to where you bought them, post them back to us or allow us to collect them from you. Contact us for a return label or to arrange collection. If you are exercising your right to change your mind you must return the Goods within 14 days of telling us you wish to end the Contract.

11.3     We will pay the costs of return:

11.3.1     if the Goods are faulty or inaccurately described; or

11.3.2     if you are ending the Contract because we have told you of an upcoming change to the product or these terms, an error in pricing or description, a delay in delivery due to events outside our control or because you have a legal right to do so as a result of something we have done wrong.

11.4     In all other circumstances you must pay the costs of return.

11.5     If you are responsible for the costs of return and we are collecting the Goods from you, we will charge you the direct cost to us for collection.

11.6     If you are exercising your right to change your mind we may reduce your refund of the price (excluding delivery costs) to reflect any reduction in the value of the Goods, if this has been caused by your handling them in a way which would
not be permitted in a shop. If we refund you the price paid before we are able to inspect the goods and later discover you have handled them in an unacceptable way, you must pay us an appropriate amount.

11.7     We will make any refunds due to you as soon as possible. If you are exercising your right to change your mind then if we have not offered to collect the Goods your refund will be made within 14 days from the day on which we receive
the Goods back from you or, if earlier, the day on which you provide us with evidence that you have sent the Goods back to us.

12. The Company’s right to end the Contract

12.1     We may end the Contract at any time by writing to you if:

12.1.1     you do not make any payment to us when it is due and you still do not make payment within 7 days of us reminding you that payment is due;

12.1.2     you do not, within a reasonable time of us asking for it, provide us with information that is necessary for us to provide the Goods;

12.1.3     you do not, within a reasonable time, allow us to deliver the Goods to you or collect them from us; or

12.1.4     you do not, within a reasonable time, allow us to access the Delivery Point for the purposes of supplying the Goods.

12.2     If we end the Contract in the situations set out in Clause 12.1 we will refund any money you have paid in advance for Goods we have not provided but we may deduct or charge you reasonable compensation for the net costs we will incur as a result of your breaking the Contract.

13. Returns policy

13.1     In the event that you return non-defective Goods, Notch is not under any obligation to accept the cancellation of an order nor shall the Company be obliged to accept a return of Goods. If the Company decides at its discretion to accept such a cancellation or return it may levy such charges as are deemed reasonable to cover any costs associated with the cancellation or refund.

13.2     If Goods are made to order or modified in accordance to your specification or if they are clearly personalised in any way they cannot be returned to the company and you are not entitled to a refund.

14. Price

14.1     Unless otherwise agreed by the Company in writing, the price for the Goods shall be the price set out in the Company’s price list published on the date of delivery or deemed delivery. We take all reasonable care to ensure that the price of the Goods advised to you is correct.

14.2     In the event that a price is agreed by the Company in writing, the quotation provided to you is subject to these terms. A quotation is an invitation to treat and does not constitute an offer to sell.

14.3     Unless stated otherwise, the price for the Goods shall be exclusive of any value added tax (“VAT”) and all costs or charges in relation to packaging, loading, unloading, carriage and insurance, all of which amounts you shall pay in addition when it is due to pay for the Goods.

14.4     It is always possible that, despite our best efforts, some of the Goods may be incorrectly priced. We will normally check prices before accepting your order so that, where the correct price at your order date is less than our stated price at your order date, we will charge the lower amount. If the correct price at your order date is higher than the price stated to you, we will contact you for your instructions before we accept your order.

14.5     The Company reserves the right to change price without notification. However, the Company will not change the price if you are purchasing as a consumer without first obtaining your express agreement.

15. Payment

15.1     Unless you have entered into a credit agreement or unless otherwise agreed in writing, Notch shall not be bound to deliver the Goods until you have paid for them. Payment shall be due before the Delivery Date and time for payment shall be of the essence.

15.2     Payment for Goods under a credit agreement shall be by the Due Date.

15.3     The Company may require the Buyer to pay a non-refundable deposit for the Goods. Where a deposit is required, the Buyer should pay the deposit as set out in the Contract to the Company on the date of the Contract.

15.4     We accept payments made with Visa, Mastercard, or Bacs payment. You must pay for Goods before the Company dispatches them. You may also pay by cheque or cash, however please note that payment by these methods may delay dispatch and delivery due to a delay in such sums clearing our bank account, we will not be liable for any such delay.

15.5     No payment shall be deemed to have been received until the Company has received cleared funds.

15.6     All payments payable to Notch under the Contact shall become due immediately on its termination despite any other provision.

15.7     You shall make all payments due under the Contract in full without any deduction ,whether by way of set-off, counterclaim, discount, abatement or otherwise unless you have a valid court order requiring an amount equal to such deduction to be paid by the Company.

15.8     If you fail to pay the Company any sum due pursuant to the Contract:

15.8.1    you shall be liable to pay interest to the Company on such sum from the Due Date for payment at the annual rate of 4% above the base lending rate from time to time of the Bank of England, accruing on a daily basis until payment is made, whether before or after any judgment. The Company reserves the right to claim interest under the Late Payment of Commercial Debts (Interest) Act 1998; and;

15.8.2    the Company may suspend all future deliveries of the Goods to you.

16. Limitation of liability if you are a business

16.1     This clause 16 applies if you are purchasing the Goods as a business.

16.2     Subject to clauses 5, 6 and 16.4, the following provisions set out the entire financial liability of the Company (including any liability for the acts or omissions of its employees, agents and sub-contractors) in respect of:

16.2.1    any breach of these terms;

16.2.2    any use made or resale by you of any of the Goods, or of any product incorporating any of the Goods; and

16.2.3    any representation, statement or tortious act or omission including negligence arising under or in connection with the Contract.

16.3     All warranties, conditions and other terms implied by statute or common law (save for the conditions implied by section 12 of the Sale of Goods Act 1979) are, to the fullest extent permitted by law, excluded from the Contract.

16.4     Nothing in these terms excludes or limits the liability of the Company:

16.4.1    for death or personal injury caused by the Company’s negligence; or

16.4.2    under section 2(3), Consumer Protection Act 1987; or

16.4.3    for any matter which it would be illegal for the Company to exclude or attempt to exclude its liability; or

16.4.4    for fraud or fraudulent misrepresentation.

16.5     Subject to condition clause 16.4:

16.5.1    the Company’s total liability in contract, tort (including negligence or breach of statutory duty), misrepresentation, restitution or otherwise, arising in connection with the performance or contemplated performance of the Contract shall be limited to the Contract price; and

16.5.2    the Company shall not be liable to you for any pure economic loss, loss of profit, loss of business, loss of business opportunity, loss of anticipated savings, depletion of goodwill or otherwise, in each case whether direct, indirect or consequential, or any claims for consequential compensation whatsoever (howsoever caused) which arise out of or in connection with the Contract.

17. Limitation of liability if you are a consumer

17.1     This clause 17 applies if you are purchasing the Goods as a consumer.

17.2     If we fail to comply with these terms, we are responsible for
loss or damage you suffer that is a foreseeable result of our breaking this Contract or our failing to use reasonable care and skill, but we are not responsible for any loss or damage that is not foreseeable. Loss or damage is foreseeable if either it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen, for example, if you discussed it with us during the sales  process.

17.3     We do not exclude or limit in any way our liability to you where it would be unlawful to do so. This includes liability for death or personal injury caused by our negligence or the negligence of our employees, agents or subcontractors; for fraud or fraudulent misrepresentation; for breach of your legal rights in relation to the Goods, including the right to receive Goods which are: as described and match information we provided to you and any sample or model seen or examined by you; of satisfactory quality; fit for any particular purpose made known to us; supplied with reasonable skill and care and, where installed by us, correctly installed; and for defective Goods under the Consumer Protection Act 1987.

18. Assignment

18.1     The Company may assign the Contract or any part of it to any person, firm or company.

1. You shall not be entitled to assign the Contract or any part of it without our prior written consent.

19. Force Majeure

Notch reserves the right to defer the date of delivery or to cancel the Contract or reduce the volume of the Goods ordered by you (without liability to you) if it is prevented from or delayed in the carrying on of its business due to circumstances beyond the reasonable control of the Company; including, without limitation, acts of God, governmental actions, war or national emergency, acts of terrorism, protests, riot, civil commotion, fire, explosion, flood, epidemic, lock-outs, strikes or other labour disputes (whether or not relating to either party’s workforce), or restraints or delays affecting carriers or inability or delay in obtaining supplies of adequate or suitable materials, provided that, if the event in question continues for a continuous period in excess of 180 days, you shall be entitled to give notice in writing to the Company to terminate the Contract.

20. Personal Information

20.1     We will use the personal information you provide to us:

20.1.1    to supply the Goods to you;

20.1.2    to process your payment for the Goods; and

20.1.3    if you agree to it, to give you information about similar Goods that we provide, but you may stop receiving this at any time by contacting us.

20.2     Where we extend credit to you for the Goods we may pass your personal information to credit reference agencies and they may keep a record of any search that they do.

20.3     We will only give your personal information to third parties where the law either requires or allows us to do so.

21. Intellectual property

21.1     You will not make any modification to the Goods or their packaging nor later remove or tamper with any trade marks used on or in relation to the Goods.

21.2     No right or licence is granted to you in respect of the Intellectual Property Rights of the Company, except the right to use or re-sell the Goods in your ordinary course of business.

21.3     You will not, without the Company’s prior written consent allow any trade marks of Notch or other words or marks applied to the Goods to be obliterated, obscured or omitted nor add any additional marks or words.

22. Termination

22.1     The Company may by notice in writing served on you, terminate the Contract forthwith if you:

22.1.1    fail to make payment by the Due Date;

22.1.2    are in material breach of any of the terms of the Contract and, where the breach is capable of remedy, you fail to remedy such breach within 14 days service of a written notice from the Company specifying the breach and requiring it to be remedied;

22.1.3    breach one or more terms of this Contract more than twice in any period of 12 months;

22.1.4    pledge or charge any Goods which are the Company’s property;

22.1.5    become bankrupt or have a bankruptcy petition presented against you, become insolvent, make any composition with your creditors, have a Receiver appointed 24.7 under the Mental Health Act 1983 or die;

22.1.6    have any distraint, execution or other process levied or enforced on any of your property;

22.1.7    appear to be financially inadequate to meet your obligations under this Contract;

22.1.8    cease to trade or appear, in the Company’s reasonable opinion, likely or threatening to cease to trade.

22.2     The termination of the Contract howsoever arising is without prejudice to the rights duties and liabilities of either you or the Company accrued prior to termination the provisions of these terms which expressly or implied have effect after termination will continue to be enforceable notwithstanding termination.

22.3     The Company will be entitled to suspend any deliveries otherwise due to occur following service of a notice specifying a breach, until either the breach is remedied or the Contract terminates, whichever occurs first.

22.4     Installers Responsibility

It is the installer’s responsibility to carry out the final inspection of the floor prior to installation to ensure the colour, grade, quality, manufacture and factory finish of the product is acceptable.

Before final installation, the product must be checked with the end user to ensure the correct product has been supplied, and that the end user is happy with the product.

Additionally, the inspection of all pieces of the floor must be done before those pieces are installed. Carefully examine the flooring for colour, finish and quality before installing it. The installer must open several packs of the floor at a time to enable a good colour and grade mix across the installation, use reasonable selectivity when choosing the layout of the boards and hold out or cut off pieces with deficiencies, whatever the cause. If the product is deemed not acceptable for any reason, do not install it and contact Notch immediately.

Once a product has been laid and later discovered to be incorrect, or for any boards with defects or visual irregularities that should have been spotted at the time of installation,
no financial assistance can be given, nor can the product be returned.

23. Other important terms

23.1     If you are purchasing the Goods as a business for the purpose of reselling them in a retail context, you will ensure that the display area in which the Goods are displayed does not contain products other than the Goods.

23.2     Each right or remedy of the Company under the Contract is without prejudice to any other right or remedy of the Company whether under the Contract or not.

23.3     If any provision of the Contract is found by any court, tribunal or administrative body of competent jurisdiction to be wholly or partly illegal, invalid, void, voidable, unenforceable or unreasonable it shall to the extent of such illegality, invalidity, voidness, voidability, unenforceability or unreasonableness be deemed severable and the remaining provisions of the Contract and the remainder of such provision shall continue in full force and effect.

23.4     Failure or delay by the Company in enforcing or partially enforcing any provision of the Contract shall not be construed as a waiver of any of its rights under the Contract.

23.5     Any waiver by the Company of any breach of, or any default under, any provision of the Contract by you shall not be deemed a waiver of any subsequent breach or default and shall in no way affect the other terms of the Contract.

23.6     The parties to the Contract do not intend that any term of the Contract shall be enforceable by virtue of the Contracts (Rights of Third Parties) Act 1999 by any person that is not a party to it.

23.7     The formation, existence, construction, performance, validity and all aspects of the Contract shall be governed by English law and the parties submit to the exclusive jurisdiction of the English courts.